1. Use of the Site

You may use the Site for lawful purposes only and in accordance with these Terms.

You agree not to:

• Use the Site in any way that violates applicable laws or regulations.
• Attempt to gain unauthorized access to any part of the Site, servers, or networks.
• Interfere with or disrupt the operation or security of the Site.
• Introduce viruses, malware, or other harmful material.

We may suspend or terminate access to the Site for any user who violates these Terms or engages in harmful conduct.

2. Information on the Site – no professional advice

The content on the Site is provided for general information purposes only. It does not constitute professional, legal, financial, or other advice, and should not be relied upon as such. You should obtain appropriate professional advice before acting or omitting to act based on any information on the Site.

While we make reasonable efforts to keep the information accurate and up to date, we do not warrant or guarantee:

• The accuracy, completeness, reliability, or timeliness of any content.
• That the Site will be error-free or that defects will be corrected.

Any reliance you place on content is at your own risk.

3. Intellectual property

Unless otherwise stated, all content on the Site, including text, graphics, logos, icons, images, audio clips, video, software, and design elements, is owned by or licensed to Mitrais and is protected by copyright, trademark, and other intellectual property laws.

You may:

• View and download content for your personal or internal use only and not for commercial purposes; and
• Print a reasonable number of copies for reference, provided that you do not remove any copyright or proprietary notices.

You may not, without our prior written consent:

• Modify, reproduce, distribute, publicly display, or create derivative works of the Site or its content.
• Use any trademarks, logos, or other proprietary marks of Mitrais.
• Use automated means (such as bots or scrapers) to access or copy Site content, except as permitted by applicable law.

4. User submissions and forms

When you submit information through forms on the Site (such as contact forms, enquiries, downloads, or event registrations):

• You represent and warrant that the information you provide is accurate, current, and not misleading.
• You confirm that you are authorized to provide such information and, where applicable, to share others’ information with us.
• You grant us the right to use the submitted information for the purposes described in the Privacy Policy, including responding to your request and using it for marketing purposes in accordance with applicable laws and your preferences.
• You must not submit any unlawful, offensive, defamatory, infringing, or otherwise inappropriate content through the Site.

5. Data protection and privacy disclaimer

• By submitting personal data through the Site, you acknowledge that you have provided your consent to us to have access and process your personal data and that such data will be processed in accordance with our Privacy Policy, which forms part of these Terms.
• Due to the global nature of our operations, your data may be transferred to and processed in countries outside your own, subject to appropriate safeguards as described in the Privacy Policy.
• While we take steps to protect your personal data, you acknowledge that no method of transmission or storage is completely secure, and you use the Site at your own risk.

If you do not agree with our data practices, you should not use the Site or submit personal data through it.

6. Third-party services and links

The Site may contain links to third-party websites or embed content and services provided by third parties (such as analytics, marketing tools, social media platforms, data enrichment providers, or embedded videos).

• These third parties are responsible for their own content and privacy practices.
• We do not endorse or control, and are not responsible for, any third-party sites or services. Your use of third-party sites is at your own risk and subject to their terms and policies.

7. Disclaimers and limitation of liability

To the maximum extent permitted by applicable law:

• The Site and all content are provided on an “as is” and “as available” basis, without warranties or guarantees of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, non-infringement, or compatibility.
• We do not warrant that:

• • The Site will be uninterrupted, secure, or free from errors or defects.
  • The Site will be free of viruses or other harmful components.
  • Any content or information obtained from the Site will be accurate, complete, or reliable.

To the fullest extent permitted by applicable law:

• We shall not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages, or any loss of profits, revenue, data, or goodwill arising out of or in connection with your use or inability to use the Site, even if we have been advised of the possibility of such damages.
• We do not guarantee and hereby disclaim any warranty or liability caused as a result of the use of the Site. Your use of the Site is entirely at your own risk.

Nothing in these Terms excludes or limits any liability that cannot be excluded or limited under applicable law.

8. Indemnity

You agree to indemnify, defend, and hold harmless Mitrais, its affiliates, and their respective officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising from or relating to:

• Your use of, or activities in connection with, the Site;
• Your violation of these Terms; or
• Your violation of any law or rights of a third party.

9. Changes to the Site and Terms

We may modify, suspend, or discontinue any part of the Site at any time without prior notice.

We may also update these Terms from time to time. The “Last updated” date at the top of this document indicates when these Terms were last revised. Changes become effective when posted on the Site. Your continued use of the Site after changes are posted constitutes your acceptance of the updated Terms.

10. Governing law

Unless otherwise required by mandatory applicable law:

• These Terms or the use of the Site shall be governed by and construed in accordance with the laws of Republic of Indonesia, without regard to its conflict of laws principles.

11. General provisions

• If any provision of these Terms is held to be invalid or unenforceable, that provision will be enforced to the maximum extent permissible, and the remaining provisions will remain in full force and effect.
• Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
• You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign or transfer our rights and obligations without restriction.